1. Public Terms of Use

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use and all applicable federal, provincial, and local laws. If you do not agree with these terms, please discontinue use of this site immediately.

Purpose & Scope

ECL Computing provides small- and mid-sized businesses with network infrastructure, virtualization solutions, hardware sourcing, and outsourced virtual IT department services. Content on this website is provided solely for general informational and marketing purposes. Specific technical deliverables, response commitments, and maintenance terms are exclusively governed by written Master Services Agreements (MSAs) or Service Level Agreements (SLAs) executed directly with our clients.

Acceptable Web Conduct

When interacting with our website or contact forms, you agree not to:

• Upload or transmit viruses, malware, spyware, or disruptive code.
• Attempt unauthorized access to our web servers, host systems, or administrative networks.
• Submit false, deceptive, defamatory, or unsolicited commercial messages (spam).
• Use automated bots, scrapers, or data-mining utilities to extract site content without prior written permission.

Intellectual Property

All content on this website—including text, graphics, logos, technical guides, and custom code—is the property of ECL Computing (ECL Industries Ltd.) or its respective licensors and is protected by Canadian and international copyright and trademark laws. All rights are reserved.

Third-Party Links & Disclaimers

Our website may contain links to external sites or reference third-party technology partners. These references are provided for convenience only; ECL Computing does not endorse and assumes no responsibility for third-party content, uptime, or privacy practices.

Limitation of Liability & Governing Law

To the maximum extent permitted by applicable law, ECL Computing, its directors, employees, and associates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your access to, or inability to access, this website. These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada, under the exclusive jurisdiction of the courts located in Vancouver, British Columbia.

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2. Website Privacy Policy

Information We Collect

We collect information from website visitors strictly through voluntary web form submissions and standard technical logs:

• Voluntary Submissions: Information submitted via contact or support forms (such as your name, business email address, phone number, company name, and inquiry details).
• Technical Server Logs: Automated web server logs recording basic technical data, including your IP address, browser type/version, operating system, referring URL, and visit timestamps, used solely for security monitoring and infrastructure performance.

No Cookies or Tracking Technologies

ECL Computing does not use cookies, web beacons, or third-party tracking scripts on this website. We do not store persistent identifier files on your device nor track your browsing activity across other websites.

How We Use Your Data

Personal information collected through this website is used exclusively to respond to your inquiries, evaluate technical service requirements, prepare quotes, and maintain server security. We never sell, rent, or share your personal information with third parties for marketing purposes.

Data Disclosure

We disclose personal data only when required by law or legal process, when necessary to investigate security threats or protect legal rights, or to trusted infrastructure vendors bound by strict confidentiality obligations.

Security Safeguards, Retention, & Disposal

We enforce administrative, technical, and physical safeguards appropriate to the sensitivity of your data to prevent loss, theft, or unauthorized access. Personal information is retained only as long as necessary to fulfill the operational or legal purpose for which it was collected, after which it is securely deleted or destroyed.

Your Rights Under BC PIPA

Under British Columbia's Personal Information Protection Act (PIPA), you have the right to request access to the personal information ECL Computing holds about you, learn how it has been processed or disclosed, and request corrections if any details are inaccurate.

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3. Privacy Inquiries & Contact

If you have any questions regarding these policies or wish to submit a privacy request, please contact our Privacy Officer:

ECL Computing (ECL Industries Ltd.)
Attn: Privacy Officer / Webmaster
7979 Granville Street
Vancouver, B.C., Canada V6P 4Z3
Phone: (604) 266-1124
Email: [email protected]