Emergency Contact Instructions - ECL Computing

Emergency Support

Instructions for requesting Urgent Support

The ECL Emergency Support System is available 24 hours a day, 7 days per week.

You may contact ECL's emergency response team by either of the following ways:

Call by phone at 604-266-1124 extension 911 and leave a voice message.
Send an email message to [email protected] or [email protected].

Please clearly state a detailed message with the following information:

your contact information: name, company name, and number.
your designated system administrator's name at ECL Computing
your description of the problem including facts, symptoms, and your own opinions.

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